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496 US 22 Suite – B
Lebanon, New Jersey 08833
United States
Emergency support available for existing customers
We respond to all inquiries within 24 hours during business days. For urgent matters, please call our main line or email directly.
At Med 360 Pharma, customer satisfaction is our priority. We stand behind the quality of every product we distribute. If you are not fully satisfied with your order or if an error has occurred, we're committed to making it right subject to the conditions outlined below.
Returns may be accepted if the following conditions are met:
The following products are not eligible for return:
To initiate a return, please contact our Customer Support Team or email us. A representative will guide you through the process and issue a Return Authorization (RA) number along with a list of approved items for return.
Once we receive and inspect the returned products, credit will be issued to your account within 30 business days.